How to buy IBM logo and other promotional merchandise
IBM Logoware has proven to be a very popular, effective way to keep IBM top-of-mind with our customers, business partners, and prospects. It is a great way for employees to proudly display that they work for a world-class industry leader. Staples Promotional Products (Global Identity) is IBM's provider of in-stock and special order promotional merchandise. Please select the appropriate tab below for ordering instructions.
Click "⌄" below to view some general questions and/or comments.
For any other questions, please contact the Marketing Communications Team.
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In-Stock Merchandise
GCF is a third-party application that connects with Bond and houses a fully catalogued inventory of supplier items available for purchase. The instructions below explain how to use GCF to find items and build your cart for importing into Bond for the checkout process. Please do not use the Bond "Full Buyer" function to create shopping carts for these items as they will be rejected by Procurement.
• Sign into Buy on demand (BOND) system using your IBM intranet ID and password.
• In the "Search Catalog" section, enter the Staples Promotional Products catalog ID # gicaspp001 and click "Go".
• The system will search the GCF inventory and return the current list of available products.
• Browse and/or filter the results for the specific product you require.
• Once you have located it, select the required quantity and click "Add to Cart". Repeat this step for all required products.
• Once your cart is complete, click "Cart (x items, xx CAD)" at the top right corner to view or make changes, and then click "Submit".
• Note that your shopping cart items have been added to your Bond shopping cart and that each item selected has come into Bond as 2 lines: one for the item itself, and the other for the associated freight cost.
• Proceed with Bond checkout process.
For Bond support, contact the help desk at 1-888-767-4289 or NAPASC@in.ibm.com. -
Special Order Merchandise
Please use this process only if you are unable to find the product you require in the Staples In-Stock Merchandise catalog.
• Contact the supplier Staples Promotional Products to obtain a "Special Order" quote from Ashley Zinally or Jelly Fung or at 416-899-9056.
• Once the supplier provides you with the quote, you may go into Bond/GCF to place the order using the instructions below. -
Bond (Buy on demand) / GCF (Global Catalog Facility) Instructions
GCF is a third-party application that resides on top of Bond and is used to simplify and expedite the process of creating Bond shopping cart items. The instructions below explain how to use GCF to build your cart, then assume the user is already familiar with the Bond checkout process. Please do not use the Bond "Full Buyer" function to create shopping carts for these suppliers as they will be rejected by Procurement.
• Sign into Buy on demand (BOND) system using your IBM intranet ID and password.
• Be sure that your cart settings are correct and that the purchase type is set to "Internal" (i.e. not Resale).
• In the "Search Catalog" section, enter the Staples Promotional Products catalog ID # 4800025092 and click "Go".
• The system will send you into GCF and return a list of items to choose from.
• Create your cart using two or three lines as follows (using either the English or French lines).
First Line is designated for the item itself.
• Change the description to identify the quote number and the item description. Example: Quote #41111 – Smarter Cities T-shirts.
• Enter the Supplier Part Number (if available) or the item number from the quote.
• Enter the Quantity and Unit Price (in $CAD).
• Click on “Add to cart".
• At the top left corner of the screen, click "Back" to return to the list of items.
Second Line is designated for the freight.
• Calculate 8 percent of the First Line value, and enter this as the dollar amount. (Note that the supplier will only invoice the actual freight charge).
• You do not need to modify the description or quantity.
• Click on “Add to cart".
*If you need to include an overage amount, then at the top left corner of the screen, click "Back" to return to the list of items and proceed with the Third Line instructions below;
**If no overage allowance is required then click on "Cart (x items, xx CAD)" at the top right corner to view or make changes to your cart and then click "Submit" to send it back into Bond for the check-out process (and skip the Third Line instructions below).
Third Line is designated for a 5% overage allowance (i.e., in case you order quantity 1,000 and receive 1,020).
• Calculate 5 percent of the First Line value, and enter this as the dollar amount. (Note that if no overage is shipped, then nothing will be billed against this line).
• You do not need to modify the description or quantity.
• Click on “Add to cart".
• Click on "Cart (x items, xx CAD)" at the top right corner to view or make changes to your cart and then click "Submit" to send it back into Bond for the check-out process.
Your line items have now been imported into Bond, and you may proceed with the check-out process.
For BOND support contact the helpdesk at 1-888-767-4289 or NAPASC@in.ibm.com. -
Personal Purchase
Visit the Staples Promotional Products (Global Identity) Web site or call 1-877-353-4207 and use a personal credit card to complete the transaction.
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Notice Regarding Exports
Please note that Staples Promotional Products will not ship orders internationally on behalf of IBM. Orders are to be placed in-country where possible. If a particular product is available on another country's logostore but not in Canada, please treat the request as a Special Order and follow the instructions above. Should there be a need to export items from Canada to another country, please ensure that you are familiar with your responsibilities regarding exports, and contact your local representative as required.
Canada Global Logistics Operations.
